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Excerpts from paper, "Puzzled by Telecom"

Rapid technological change excites an industry analyst but it torments those responsible for managing technology cycles. Most companies grapple with rolling out new products fast enough to recover that investment, before the next technology platform arrives.

Consider how quickly state-of-the-art hosting centers became commodity real estate and then sought differentiation on managed storage and security solutions. And now, when even 3G wireless networks are not fully deployed yet, companies have begun rolling out 4G already.

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